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Category Archives for "Communication"

Articles on improving communication.

Best Communication Books

Best Communication Books Communication is one of the most important aspects of human life. The delicate dance of human interaction provides an amazing mechanism for transferring ideas and information that can create change, enhance relationships, inspire creativity, initiate or impede behavior, improve workplace environments and transform marriages. [no_toc] Unfortunately, communication isn’t instinctual such as thirst […]

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Strategies to Resolve Interpersonal Conflict.

When you get enough people together, conflict is unfortunately inevitable. Human beings are inherently competitive and will often have conflicting ideas or suggestions. To help you prevent internal conflict within your teams, we’ve gathered together the top tools, tips, and techniques to help you recognize, resolve, and prevent interpersonal conflicts. Recognizing Interpersonal Conflict While common, […]

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Empathy Examples That will Teach you the Importance of Empathy

Humans are absolutely capable of unimaginable cruelty. That vicious nature knows no bounds, and people result to criticizing, insulting, bullying, assaulting, killing, and torturing each other and more. How much of this horrible behavior would the perpetrators like to have visited upon themselves? None of it. And yet it continues to happen on a daily […]

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Customer Service Job Description

In any career, at some point you will be required to associate or assist clients or customers. Even if your dream career is to be a forest ranger in the most remote area in the country, you will inevitably find yourself talking to customers or clients at some point, even if customer service isn’t part […]

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